Ask Linda a question

Hello!

For many years I was the online safety expert for MSN and Windows Live. In that role you asked me many of your Internet safety questions and though most of you didn't know who was answering, it was my great privilege to help. Learn more about me.

Now I have my own company, LOOKBOTHWAYS LLC, to help you and other consumers be safer online. I've written a book, Look Both Ways: Help protect your family on the Internet, and created this Web site to help you learn how to navigate the Web safely and on your own terms.

This Web site is not affiliated, hosted, or managed by any company and there is no advertising. Any product or service I mention here is because I chose to write about it — either to praise it or to point out its shortcomings.

How to ask me a question
Search the questions others have asked and the topical areas on this Web site. If you don't find the answer:

• Send me an e-mail to AskLinda@look-both-ways.com. I try to answer questions within a week, but with nearly 3 billion Internet users worldwide, I may not be able to right away.
• If your question is one that others have been asking too, I'll strip any potentially identifiable information from your question and from my answer and add them to the FAQ.
• I do not collect personal information. Period. After I've answered you, I will delete any e-mail you send me along with your e-mail address.